Customer Care & Carriage Help
Have questions about our 10-state shipping rules, age gate verification, or orders? We are here to help you experience MADIRÆ smoothly.
Frequently Asked Questions
Excise & General Inquiry Guides
Shipping & Refunds Policy
State-by-State Carriage Rules
Carriage Delivery Timelines
Our Bangalore hub executes local home delivery within 2 hours. Deliveries in Tamil Nadu, Maharashtra, Telangana, and other active states are dispatched via licensed partner stores and typically arrive within 24 to 48 hours depending on municipal permit checks.
Excise Sealed Goods Return Restriction
In absolute compliance with state excise policies, we operate under a strict no-return policy once goods have left retail warehouses. Should you cancel before dispatch, refunds are credited back to your original payment method within 5-7 business days.
Send an Inquiry
Have a custom support query or order detail to discuss? Drop us a line.